FAQ

The MARO Model 1 combines cutting-edge technology with a stylish design and offers various operating modes for beginners and experts alike. It's quick to set up, operates quietly, and delivers consistently excellent coffee quality.

The machine weighs 27 kg, which is due to the use of high-quality materials such as stainless steel. This ensures stability, durability and a high-quality
Haptics.

The descaling process of the MARO Model 1 is user-friendly and can be performed by yourself. Simply follow the instructions on the display, and the machine will guide you through the steps.

Our customer support is fast, efficient, and always available. We pride ourselves on being there for you in every situation.

With the MARO Model 1, you can fulfill almost all your coffee dreams! Whether it's a classic espresso, a cappuccino with perfectly foamed milk, a velvety flat white, a creamy latte macchiato, or even a café crème—it's all possible. And if you're feeling adventurous, you can also enjoy creative specialties like a "blooming shot" or a lever-style brewing profile.

In short: everything you want – and maybe a few drinks you don’t even know yet.

The next production batch is planned for early 2025. Pre-orders are available to ensure you receive a machine from the next series.

Yes, the machine has a built-in diary where you can save your favorite recipes and access them at any time.

Yes, we regularly host events and demonstrations. We also welcome a factory visit. Just drop us a line at info@maro.coffee if you're interested.

Our software offers different modes, from beginner mode to expert mode, which allows you to create and save individual recipes.

Since Switzerland is not part of the EU, we have chosen to partner with the Kaffeewerkstadt in Zurich to offer you the best possible service. This allows for consultations and machine demonstrations directly on-site. This partnership enables seamless support and explains the slight price difference compared to Germany.